2 Year Video Under $1000Length of Service Contract: 2 years
Return Shipping Charge: $20 (US Residents Only)
Manufacturer covers first year
Must Have Manufacturer's Warranty of 90+ Days
Service Contract Covers Manufacturer's Defects Only on Registered Equipment
Service Contract Will Cover Only Manufacturer Defects on LCD Screens
MACK Camera has been repairing cameras for over 60 years and has always
been able to service a wide range of equipment. Their repair facility
is factory authorized for manufacturer warranty repairs, and their
technicians are factory trained to repair your equipment to
Complete Terms and Conditions:
The video equipment registered below is guaranteed to operate according
to manufacturer’s specifications for a period of 2 additional years
from the expiration of the manufacturer’s warranty or we shall repair
same to operate properly. This service contract must be purchased
within thirty (30) days from the date the equipment hereunder is
purchased. You must register this warranty within thirty (30) days with
Mack Camera by visiting us at our website www.mackcam.com or by calling
us toll free at 1-800-252-MACK (6225) or 973-467-2291.
In the event that this equipment requires any repair or service you
must visit us at www.mackcam.com to obtain a Repair Authorization
Number and current shipping charges. If you have any questions please
visit us at www.mackcam.com or call toll free 1-800-252-MACK (6225).
For international inquiries please e-mail us at
Mack Camera & Video Service Inc. is not responsible for
international shipping or for any fees associated with Duties, Taxes or
Brokerage fees upon Custom’s clearance.
This equipment will be restored to proper operating condition at no
charge to you (this includes warranted parts and labor for
manufacturer’s defects). Such service, repair, adjustment of the
equipment is assured the registered contract holder, provided the
equipment has not been tampered with, modified, damaged as a result or
liquid, sand, grit, impact and physically broken parts. You may
transfer ownership of this service contract to another person for a
$20.00 administrative fee. Mack Camera & Video Service reserves the
right to terminate service contracts if invoices are not paid within
terms or are fraudulently altered by the dealer or service contract
This limited service contract applies only to the product specified
herein. It does not cover damages LCD’s, cables, tapes, batteries, AC
adapters, remotes, software, connectors, interchangeable lenses,
additional accessories or other expenses of consequential damages.
Mack Camera & Video Service will not be liable for loss of revenues
or profits, inconvenience, expense of substitute equipment, loss of
incidental or consequential damages. If the unit can not be repaired by
Mack Camera or the Manufacturer for manufacturer’s defects, replacement
will be made with the same or equivalent model based on the contracted
unit current market value at our discretion.
This service contract is not an insurance policy or a warranty. This
service contract is only valid if positive identification of the unit
covered hereunder is presented at the time of service.
This service contract applies only to the product(s) specified herein.
A separate lens service contract is available for interchangeable